Commerce Advisors with a passion for Customer Experience
Are you passionate about transforming customer experiences and driving success in modern commerce? Our CX team is growing, and we are looking for you who want to help and support our clients achieve their goals on both a strategic and tactical level!
Who we are
At Avensia, an innovative tech & knowledge company specialized in modern commerce, we offer our customers a combination of prize-winning digital commerce solutions, strategic guidance and operational support about how to adapt to modern consumer behaviour and a digital future. Our customers range from well-known retail brands to large B2B companies as well as important players in the field of construction and food & beverage.
What you will be doing
As a Commerce Advisor at Avensia, you will play a crucial role from the very start of our client partnerships and throughout the customer life cycle. You’ll be actively involved in initial sales meetings, as well as the scoping and conceptualization of delivery. Your CX-expertise will guide clients through their internal transformation efforts, offering strategic and operational support throughout our collaboration. In many ways, you’ll serve as the client’s “extended arm,” helping them achieve continuous improvement and leverage of their existing and new solutions.
Who are you
To succeed in this role, we believe you have:
- Extensive experience from the client side and/or similar consulting positions.
- Either broad experience with the ability to work both strategically and tactically within commerce, customer experience, customer journeys, CRM and martech, or deep expertise in specific areas and relevant applications within the field.
- A genuine interest in modern commerce, including its trends and developments.
- A solid technical understanding of the domain, enabling you to assess solutions, customer journeys, and data flows from a commercial perspective.
- Strong collaboration skills and the ability to build and maintain relationships with both client teams and internal cross-functional teams at Avensia.
- Excellent communication skills in both English and Swedish or Norwegian.
Previous experience with systems such as Commercetools, Voyado, Optimizely, Contentsquare, Talon.One, Triggerbee, HubSpot, Zendesk, or similar platforms is considered an advantage.
If you find this opportunity exciting and believes that it aligns with your profile - don't hesitate to apply! If you’re a small consulting company owner, we also welcome your interest in subcontracting opportunities.
Location: Oslo, Gothenburg, Stockholm, Karlstad, Malmö, Lund or Helsingborg.
* * *
We thrive together
Among the best things here are our strong culture and the togetherness in our global in-house teams. We always help and care for each other and share our knowledge to become smarter together. You can feel the energy and positive spirit that connects us as we push the boundaries and break status quo in our industry. You will thrive and succeed at Avensia if you are a true team player, helpful and humble, with a can-do attitude.
We love customer success
We are the architects behind our customers’ success stories. In our partnership, we set high standards for each other and truly understand the real problem to find the right solution and business support. Our projects are challenging and complex, but we are committed and have our customers’ trust as the experts we are. Being part of their success and building solutions used by people around us makes us proud. As an Avensian you have a spark for what you do and bring your passion to the table to find the best solution that creates the most value.
We are the game changers
Finding the best solutions to complex challenges is our passion. Our work culture is empowering and fast-moving with endless opportunities. Our purpose and vision are clear to us, we are the sharpest minds and leaders in modern commerce. If you have a passion for problem-solving, are self-propelled and driven, this is the place to be. Your curiosity, positivity, and ability to adopt change will take you far.
About Avensia
Avensia is a leading company within the field of modern commerce. We deliver complete omni-channel solutions to companies with high demands. Our experience from hundreds of large e-commerce projects allows us to help our clients with everything from system implementations to consulting and business development.
Commerce Advisors with a passion for Customer Experience
Loading application form
Already working at Avensia?
Let’s recruit together and find your next colleague.